Help Using a Customer Account PDF Print E-mail
About Us - Help
Written by Alex Thomas   
Wednesday, 19 March 2008 08:10
help

This tutorial provides an overview of all the menu options available in the Customer Account when you logged in. If you are having trouble understanding how one of these options works or can’t find the option you’re looking for then you’ve found the right tutorial.


My Account

Edit my Account Information

This is the information that will be displayed on your profile and portfolio pages if you select the ‘Contact Me’ options.

 

Edit entries in my Address Book

Your address book can contain upto 5 addresses. You can use this to enter different shipping or billing addresses.

However please note that if your shipping and billing address are not the same it is very possible that your order may fail our credit card validation process. Because we deal in high value goods we are a target for fraud and thus must use considerably stricter security checks than most online stores.

Using different billing and shipping address is the number one sign that an order is fraudulent as it allows fraudsters to use someone else’s billing information while having the goods shipped to an address where they can easily have access to them.

We have an article written by Alex Thomas on Fraud Prevention if you are interested in learning more.

 

E-Mail Notifications

Here you can subscribe / unsubscribe to our news letter. Our newsletter is an email that gets sent out ever 3-4 weeks with big announcements to do with Pickin’Art, our Artist Community or the Art world in General.

It is not however the medium we use for regular news. For that please check our latest news section on our magazine or subscribe to one of our RSS feeds.

Even if you are not subscribed to the newsletter you will still receive important mails from us on occasion, such as to request confirmation on sales or to notify you of any problems with your account.

 

Last Updated ( Sunday, 08 June 2008 17:59 )
 

Unique Artwork

Pickin’Art is all about original and unique artwork. We do not sell posters or reproductions; we deal only in what’s truly original.

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Artists Portfolios

Create an account with us and promote your portfolio. Drive traffic to your own website or sell through our online store. We don’t lock you in, you will always have this choice! Read More

The Pickin’Art community

Meet artists who share similar interests, a passion for creative thinking and new ideas and who have faced many of the problems and obstacles you do. Read More
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